Terms and Conditions
Effective Date: 01/05/2024
Welcome to https://mastertechsolutions.co.nz (“Website”, “we”, “us”, or “our”). By accessing or using this website, including making purchases through our online store, you agree to comply with and be bound by the following Terms and Conditions.
If you do not agree with these terms, please do not use our website.
1. General
- These Terms apply to all users of the Website, including browsers, customers, merchants, and content contributors.
- We reserve the right to update or modify these Terms at any time without prior notice. The latest version will be available on this page.
2. Products and Services
- All products and services available on this Website are subject to availability and may be withdrawn at any time.
- We make every effort to ensure descriptions, images, and prices are accurate. However, we do not warrant that product descriptions or other content is error-free.
3. Pricing and Payment
- All prices are listed in New Zealand Dollars (NZD) and include GST (if applicable) unless stated otherwise.
- We accept payments via secure online methods including credit/debit cards, bank transfers, and [list other payment gateways, if applicable].
- We reserve the right to change prices at any time without prior notice.
4. Orders
- By placing an order, you are offering to purchase a product or service subject to these Terms.
- We reserve the right to refuse or cancel any order at our sole discretion (e.g. due to stock issues, pricing errors, or suspected fraud).
- Once an order is placed, you will receive a confirmation email. This email does not guarantee acceptance of your order.
5. Shipping and Delivery
- We aim to dispatch orders promptly. Delivery times are estimates and not guaranteed.
- Shipping costs and delivery options will be calculated and displayed at checkout.
- We are not responsible for delays caused by third-party couriers or events beyond our control.
6. Returns and Refunds
- If a product is faulty or damaged on arrival, please contact us within 7 days of receiving it.
- Change-of-mind returns may be accepted at our discretion. Products must be unused and in original packaging.
- Refunds will be processed using the original payment method.
See our Returns & Refund Policy for more details.
7. Warranties and Consumer Guarantees
- Our products come with guarantees that cannot be excluded under the New Zealand Consumer Guarantees Act 1993.
- If goods are faulty, you are entitled to a replacement, repair, or refund depending on the situation.
8. User Conduct
You agree not to use our website:
- For any unlawful purpose
- To violate any laws or third-party rights
- To upload malicious code or interfere with the Website’s functionality
- To collect personal data without consent
9. Intellectual Property
All content on this Website including text, images, logos, and software is the property of Master Tech Solutions or its licensors and is protected by intellectual property laws. You may not reproduce or distribute any content without permission.
10. Limitation of Liability
To the fullest extent permitted by law, Master Tech Solutions shall not be liable for any loss or damage arising from:
- Use or inability to use the Website
- Errors or omissions in content
- Unauthorised access to personal or financial data
11. Governing Law
These Terms and any disputes arising under them are governed by the laws of New Zealand. Any disputes shall be subject to the exclusive jurisdiction of the courts of New Zealand.
12. Contact Information
If you have any questions about these Terms, please contact us:
Master Tech Solutions
Website: https://mastertechsolutions.co.nz
Email: info@mastertechsolutions.co.nz
Phone: +64 21 269 2971
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